Send us a meter reading
We normally read your meter every six months as long as we can gain access to it.
If you want to send us a meter reading you can do this using the form below. As well as your personal details you will need:
- your customer number - you will find this on your bill
- the meter serial number - also found on your bill
- your meter reading - see how to find and read your meter
If you want to submit a meter reading because you are moving, please use our moving form
If you are a business or non household customer, please contact your retailer. Their contact details will be on your most recent water bill