Apply for a leakage allowance

In certain circumstances we reduce charges due to leakage.

If you’re a household customer, you can apply for a leakage allowance by completing our online form.

If you are a business or non household customer, please contact your retailer. Their contact details will be on your most recent water bill

Please note that fields marked with an asterisk (*) are mandatory.

You cannot apply for a leakage allowance online. Please contact us and we will be happy to help.