Set up a Direct Debit

To set up a Direct Debit online, you will need to provide the following information:

• Your personal details (such as your name, address, phone number and email address)
• Your bank account details (which can be found for example on your bank statement)
• Your customer number and schedule number (which can be found at the top of your bill)

In order to set one up, the bank or building society account must be in your name and you must be the only signatory required to authorise the Direct Debit.

Please note, fields marked with an asterisk (*) are mandatory.

To set up a Direct Debit, the account must be in your name.

To set up an online Direct Debit, you must be the only signatory required to authorise the payment.

You are not able to set up a Direct Debit online.

Please download a Direct Debit instruction print it and return the completed form to us with the necessary signatures.

If you do not have a copy of Adobe PDF reader, click here to download it.